Quality & Safety

Putting Patient Care First

Quality
Oroville Hospital strives to give the best quality and patient care to anyone that walks through our doors.  We have special measures in place to guarantee the best quality and outcomes for your health care and continually look at ways to improve.  If you have feedback about our quality care, please let us know by using our Contact Form.

Safety
Patient Safety Mission Statement
The Patient Safety Department is committed to the quality of care and safety of our patients.  Patient safety is a recent nationwide initiative aimed at prevention of harm or injury to patients.  We continuously look for ways to improve care, decrease errors and strive to exceed your expectations.  The safety of our patients is our top priority and is embraced by the entire organization.  We coordinate with all departments to promote the goal of improved medical care and patient satisfaction.  We take quality and safety seriously at Oroville Hospital.

Fall Prevention
To protect you from accidental falls and mishaps, our nursing staff routinely raises hospital rails.  Please keep bed side rails up at all times.  If you are uncomfortable keeping your side rails raised, you may sign a waiver of liability.  Hospital stays are often accompanied by changes in physical abilities as a result of illness, surgery or medication.  When getting into or out of bed, preparing to walk or moving from bed to chair, please ask your nurse or nursing assistant for help if you are unsure of your ability to manage on your own.

Infant and Child Safety
Oroville Hospital uses cribs, or beds with side rails as a means of ensuring the safety of infants and your children.  Removing your child from this protected environment can pose a risk for falls or other types of injury.  In addition, our nursery and obstetrics units are locked for the baby’s safety.  Please buzz for admittance to either of these units.

Smoking
Oroville Hospital operates as a smoke-free facility.  Smoking is not permitted in hospital buildings.  For the comfort and health of patients and visitors, please do not smoke within 50 feet of any hospital entrance or entryway.  If you have smoking-related concerns, please speak with your doctor or nurse.

Cell Phones
Oroville Hospital discourages the use of cell phones while in the hospital.  For unusual situations where the cell phone is of urgent necessity, we ask that the volume be at the lowest setting and/or vibrate mode.

Personal Electronics
We discourage the use of personal electrical appliances, such as hair dryers, while you are hospitalized.  If you feel that you must plug an electrical device into a hospital outlet, such as charger cords etc., our maintenance department is required to conduct a thorough test of your appliance in order to comply with state and federal laws.

Safety Preparedness Drills
To keep our staff members up-to-date on safety procedures, our hospital conducts periodic drills.  You may hear announcements over the loudspeaker alerting personnel to fire, disaster or missing patient drills.  At regular intervals, we also test our fire alarm system by ringing alarm bells and closing fire doors.  If you hear a safety-related announcement or alarm, please remain calm and wait for instructions from a hospital staff member.